data kingkong Privacy Policy
This page describes what we collect when you use data kingkong and how we keep that data protected. We take your privacy seriously and handle all personal information according to data protection principles and the laws governing the jurisdictions where our services are available.
When you create an account on data kingkong, fund it via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place a wager, you share information with us. We use this information only to provide our services, verify your identity, process your transactions, and comply with legal obligations. We never sell your data to advertisers or use it for purposes unrelated to gaming and account management.
Our commitment to your privacy extends across all our operations—from your first login through account verification, deposits, gameplay, withdrawals, and customer support interactions. This policy explains exactly what information we collect, why we collect it, who has access to it, and what rights you have over your data.
What Data We Collect on data kingkong
We collect information in three categories: account information, transaction information, and behavioural information. Account information includes your full legal name, date of birth, national ID number, email address, mobile phone number, and residential address. We require this information to create your account and to verify your identity according to Know Your Customer (KYC) regulations.
Transaction information includes every deposit, withdrawal, and wager you place. When you fund your account via DANA from Jakarta or e-wallet from Yogyakarta, we record the amount, the time, the payment method, and the confirmation details from your payment provider. When you withdraw, we record the destination account, the amount, the timestamp, and the processing status. This transaction history is stored indefinitely for auditing and compliance purposes.
Behavioural information includes your login times, the games you play, how long you play, your win-loss patterns, and your session geography (whether you are playing from Surabaya or Medan). We collect this data through cookies, browser identifiers, and server logs. We use this information to detect fraud, prevent collusion between accounts, and understand platform usage patterns.
We do not collect sensitive personal information beyond what is necessary for account verification and regulatory compliance. We do not collect your financial information directly—payment processors (mobile banking, local payment, online payment, etc.) collect and process those details, and we receive only confirmation of successful transactions.
Our data kingkong encryption standard
All data you transmit to data kingkong—your login credentials, identity documents, payment details—travel through encrypted SSL/TLS connections. Data at rest is encrypted using industry-standard algorithms. Even our internal staff cannot view your sensitive information without explicit authorization logged and audited.
How We Use Your Data on data kingkong
We use your data for the following purposes: account creation and verification, payment processing and reconciliation, fraud prevention and account security, regulatory compliance and reporting, customer support, and platform improvement. We never use your data for marketing emails or advertising unless you explicitly consent to promotional communications—and you can withdraw that consent at any time.
Your identity information remains separate from your gaming activity in our database architecture. Your name, ID number, and address are stored in our compliance system and accessed only by our KYC team. Your game history, wagers, and balance are stored in our gaming system and accessed only by our support and analytics teams. Payment information flows between us and your payment provider (e-wallet, mobile banking, local payment, etc.) only—we do not retain full payment credentials.
We may aggregate your data (along with data from thousands of other players) to generate anonymised reports on platform usage, game popularity, or regional play patterns. These aggregated reports cannot identify you and are used only for internal analytics and regulatory reporting.
Third-Party Processors and Data Sharing on data kingkong
We share your data with the following categories of third parties: payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment information only as necessary to process deposits and withdrawals. Game providers (the studios that create Aviator, Sweet Bonanza, Gates of Olympus, etc.) receive only your user ID and session timestamps—they never see your name, ID number, or address. Live-dealer studios receive your user ID and may see your username and chat messages during live play.
Our cloud hosting provider stores encrypted backups of our entire database. We use a provider with data centres in multiple countries; your data may be stored outside your home jurisdiction. This is standard practice in online gaming and is necessary for platform reliability and disaster recovery. All hosting contracts include strict data-protection obligations and audit rights.
We disclose your data to regulators and law-enforcement agencies only when required by legal process (subpoena, warrant, court order). We do not volunteer information to authorities, but we comply with valid legal requests. We will notify you of such requests unless legally prohibited from doing so.
How Long We Retain Your Data
We retain your account information (name, ID, address) for as long as your account is active, plus five years after closure. This retention period covers potential disputes, regulatory inquiries, and audit requirements. We cannot delete identity information before this period expires due to anti-money-laundering regulations.
We retain your transaction history (deposits, withdrawals, wagers) indefinitely. This is necessary for gaming audits, fairness verification, and regulatory compliance. Your transaction data is never deleted, although it may be archived and compressed after several years.
We retain behavioural data (login times, game history, session geography) for two years. After two years, this data is aggregated and anonymised—we keep only statistical summaries, not individual session records. Cookies and browser identifiers are typically retained for one year and then expired.
Your Rights Regarding Your Data on data kingkong
You have the right to access your personal data. You can view your account information, transaction history, and profile settings at any time in your data kingkong account dashboard. You can request a complete export of your data in structured format by contacting our support team.
You have the right to correct inaccurate information. If your address, email, or phone number is wrong in your account, you can update it directly in your settings. If you cannot update information yourself, contact our support team and we will correct it within one business day.
You have the right to request deletion of your account, subject to retention requirements. We will close your account and process your remaining balance within one business day. However, we will retain your identity and transaction information for the periods required by law (typically five years for identity data, indefinitely for transaction records). We cannot delete information required for regulatory compliance.
You have the right to opt out of promotional communications. You can disable marketing emails in your account settings at any time. Opting out of marketing does not affect your ability to receive transactional emails (payment confirmations, account alerts, support responses).
Cookies and Tracking Technologies
We use cookies to remember your login session, remember your preferences (language, theme, layout), and track your gameplay for fraud prevention and analytics. Session cookies expire when you log out. Persistent cookies remain for up to one year unless you clear your browser cache. You can disable cookies in your browser settings, although this may prevent the data kingkong platform from functioning correctly.
We use pixel tags and log analysis to understand how players interact with our platform. These technologies help us identify technical issues, optimise game loading times, and detect suspicious access patterns (e.g., repeated failed logins from the same IP address). This data is processed on our servers and is not shared with external analytics providers.
We do not use third-party tracking pixels (Google Analytics, Facebook Pixel, etc.) on data kingkong. Your gameplay and financial data never leave our infrastructure, and we do not use it for cross-platform advertising or behavioral profiling.
Our Security Practices on data kingkong
We protect your data through encryption (SSL/TLS in transit, AES-256 at rest), regular security audits, and strict access controls. Only authorised staff can access sensitive data, and all access is logged and audited. We undergo annual penetration testing by external security firms to verify our defences against unauthorised access.
We maintain regular backups of our database to prevent data loss. These backups are encrypted and stored in geographically distributed locations. In the event of a data breach, we will notify affected users within 72 hours (or as required by applicable law) and will provide information about what data was compromised and what steps we are taking to remediate the issue.
We require all staff to complete data-protection training annually. Staff with access to sensitive data sign confidentiality agreements and must comply with strict data-handling procedures. Any staff member who violates these procedures faces disciplinary action up to and including termination.
Changes to Our Privacy Policy
We may update this Privacy Policy at any time. If we make material changes, we will notify you by email or in-app notification at least 14 days before the change takes effect. Continued use of data kingkong after the notification period constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or concerns about how we handle your data, contact our privacy team via in-app messaging or email. We respond to privacy inquiries within five business days. We take all privacy concerns seriously and investigate fully before responding.
Your privacy is not a secondary feature on data kingkong—it is foundational to how we operate. We invest in encryption, audits, and staff training because protecting your data is essential to earning your trust. Every player on our platform, from Semarang to Bandung, benefits from the same rigorous privacy standards and security practices.
Contact Us About Privacy
If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your information, contact our privacy team through your data kingkong account or via email. We maintain a dedicated privacy contact channel separate from general customer support to ensure privacy inquiries receive appropriate handling and timely response.
We respond to all privacy requests within five business days. If your request requires investigation or document retrieval, we will provide an initial response confirming receipt of your request and an estimated timeline for full resolution.
This Privacy Policy, together with our Terms of Use and other account-related policies, forms the complete framework governing your relationship with data kingkong. By using our platform, you acknowledge that you have read and understood this policy and you consent to our collection and use of your data as described. Your privacy matters to us, and we are committed to handling your information with the care and respect it deserves.